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Monthly Archives: February 2013
Hyper Care for Go-Live
By Tacy Summersett Hyper Care is the stabilization period after Go-live which focuses on customer support, data integrity, and system availability. The Hyper Care team is a group of MIDAS individuals located in Washington, D.C. who will provide technical support … Continue reading
Posted in MIDAS Press Winter Newsletter 2013
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MIDAS Training Update
By Elizabeth Miller The MIDAS training team is hard at work preparing for the next round of training. As the system progresses so does the team’s ability to create and update training materials. The training team is working closely with … Continue reading
Posted in MIDAS Press Winter Newsletter 2013
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Letter from D.C.
By Mary Porter Happy 2013 from Washington, D.C. I hope everyone had a joyous holiday. I was able to spend the holiday in my home state of Georgia. Talk about changing weather. It was like going from winter to summer, … Continue reading
Posted in MIDAS Press Winter Newsletter 2013
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Ohio Change Workshop
By Matt Kleski The MIDAS Change Workshop was presented in Ohio via LiveMeeting and Conference call for employees located in the county offices, and by live presentation to the state office staff. The workshop was presented twice in a statewide … Continue reading
Posted in MIDAS Press Winter Newsletter 2013
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