By Nanette Pena
Nanette Pena
MIDAS Business Process Owner
Farm Service Agency
In June 2014, our FSA MIDAS Change Agent Network (CAN) delivered 71 Business Impact Workshops across the country which outlined specific field related impacts associated with the Business Partner release. Specifically, Business Partner will:
- Provide farmers and ranchers flexibility to have customer information updated at any county office
- Automate manual processes, such as notification to multi-county offices of changes to customer records
- Enable farmers and ranchers with multiple customer records to choose which record acts as the payment entity by linking all records with the same social security number
- Improve accuracy of customer records and reduce improper payments through automated validation of address and tax information
- Deliver program eligibility information through a single consolidated view, eliminating the need to toggle between multiple systems
The MIDAS Training team is also actively developing training to support the successful adoption and delivery of Business Partner for our MIDAS end users. End users will be trained on Business Partner functionality via Web-based courses that will be available in AgLearn. After completing Web-based training, end users will be invited to attend a virtual instructor led (vILT) town hall meeting conducted by Super Users and State Trainers.
